About Us
Last updated: October 27, 2026
Discover Solveniqs
Solveniqs is an online destination for craft-inspired home accents and decorative items selected for everyday spaces and thoughtful gifts. Each product page describes the specific item offered, including available materials, dimensions, finishes and care guidance. Please review these details before ordering; photographs alone may not show every characteristic of an item.
The business behind our store
Solveniqs is operated by Zhongshan Yunduowu Cross-border E-commerce Co., Ltd., the seller of record for purchases made at solveniqs.com. We are a company registered in China and serve customers in the United States. Our registered business address is not a retail showroom or a return delivery address.
Support before and after your purchase
We aim to give customers clear information before purchase and practical assistance after delivery. Our Shipping Policy explains processing and transit times. Our Return Policy sets out the 30-calendar-day return request period, return costs and refund process. If an item arrives damaged, defective, incorrect or materially different from its description, contact us so we can arrange a suitable solution at no additional cost to you.
Our business details
Brand: Solveniqs
Legal company name: Zhongshan Yunduowu Cross-border E-commerce Co., Ltd.
Business registration number: 91442000MAEEX46M47
Registered business address: Unit 2, Ground-floor Shop 130, Building 5, Aoyuan Lingxiu, No. 38 Beisheng Road, Beiqu Community, Xiaolan Town, Zhongshan, Guangdong, China.
Email: service@solveniqs.com
Phone: +86 760-22102182
Customer service hours: 9:00 AM-6:00 PM, Monday-Friday, U.S. Eastern Time (ET; EST or EDT as seasonally applicable), excluding U.S. federal holidays.
Our usual reply time is 1-2 business days.